FAQs

❓ FAQ – Frequently Asked Questions

🔧 Do you sell only online?

Yes, GF MOTOPARTS is an online-only store. All orders can be placed directly through our website in just a few easy steps.

📦 How long does shipping take?

Orders are usually processed and shipped within 24/48 business hours. Delivery times depend on the destination and the courier selected at checkout.

📍 Can I pick up my order in person?

No, we currently do not offer in-store pickup. All orders are shipped via courier.

🛠 Are the spare parts original?

Our catalog includes both original OEM parts and high-quality aftermarket products. The type of part is always clearly stated in the product description. We work only with trusted suppliers and reputable brands.

🤔 How do I know if a part fits my motorcycle or scooter?

Each product page includes compatibility details. If you're unsure, contact us with your vehicle’s make, model, and year — we’ll be happy to assist you.

💳 What payment methods do you accept?

We accept the following payment methods:
• Credit/debit card
• PayPal
• Bank transfer
• PostePay

🔄 Can I return a product?

Yes, you can return any unused product within 14 days of delivery. Full return instructions are available in the "Returns & Refunds" section.

🛑 What if I receive the wrong or damaged item?

Please contact us as soon as possible, describing the issue and including photos if needed. We’ll arrange a replacement or refund as quickly as possible.

📧 How can I contact you?

You can reach us via the contact form on our website or by email at: info@gfmotoparts.it . Our customer service team responds within 24 hours, Monday to Friday.